The benefits of Competitive Differentiation, Features & Functions
For Your Customers
Competitive differentiation is a customer-facing visibility that is evidenced by a higher quality of service in accuracy and speed. Many Nucore Agency Management Platform features and functions are based on being web-based rather than a desktop or client-resident application. Multiple module processing and open invoice editing are just two such examples.
When interfacing live with a client, speed and accuracy are indicative of performance. When an agent can open multiple tabs simultaneously, transactions take less time with fewer mistakes significantly decreasing transaction service time.
More visible is Nucore’s ability to edit open invoices without voiding the invoice and opening a replacement. With Nucore, open invoices can be edited without being reissued. Customers immediately recognize how fast and simple their request was completed, or their problem resolved.
The Nucore Agency Management Platform features and functions are updated every quarter to ensure your competitive differentiation stays ahead of stagnant IT alternatives.
For Your Agency
Being web-based, agency personnel can work wherever they have access to the internet whether that be at a customers site or working from home. Travel time can be eliminated as a customer delay and a cost to the agency.
When transactions take less time, existing staffing resources become available for growth rather than having to be hired. Being able to work simultaneously on different modules, shortens the time and effort per transaction. Additionally, the inherent reduction of errors reduces the amount of rework, freeing additional staffing resources.
Being able to edit invoices without cancelling or voiding the original invoice and opening a replacement reduces human error, saves time and costs less per transaction.
Nucore’s direct invoice editing feature includes automatic logging of agent activity. Logging provides the information required to make additional invoice changes, rectify mistakes, analyze customer requests, and trace agent productivity.
Based on the TRAACS financial system, the Agency Management Platform includes internal and third-party functional add-ons and integrated applications such as multiple GDS, booking, and payment systems.
Is your agency ready for post-COVID recovery growth? A Nucore system analyst can help you position your agency for the upcoming and inevitable recovery growth.
Competitive differentiation will be key to capturing new clients and corporate contracts. This is the perfect time for an analysis of how Nucore can help you lead the way.