The benefits of Credit Card, Corporate Card Control and Reconciliation
For Your Customers
Payment by individual and corporate credit benefits both customers and agencies. Credit cards are easy to use, fast, and convenient. Individuals and corporations expect agents to accept and accurately account for credit card payments.
With the right payment technology, travel agents have an opportunity to better serve their customers. By providing customers with their credit account status at the time of purchase can help avoid over-limit fees, higher interest rates, lower credit ratings and other penalties.
The Nucore Agency Management Platform runs in real time allowing credit status alerts to be provided to customers and account managers at the time of booking and before ticket issuance. If unsatisfactory, an alternative card or payment method can be used to approve the transaction and avoid penalties.
Nucore’s ability to circumvent personal and business disruption in addition to penalties, generates loyalty, trust, and an on-going commitment to use the agency’s higher quality of service.
For Your Agency
The management and proactive control of credit card payments requires an accurate accounting of each transaction including the amount, the Point-of-Sale merchant fees, and applicable Value Added Taxes.
When a credit payment is made – especially if a corporate card is used – then the accounting system must ensure the card payment is included with other account payments. Nucore platforms ensure visibility for all accounts include all forms of payments.
To provide customers with potential over-limit alerts and avoid losing a transaction due to a denied card payment, agents must know the client’s account and credit status before closing the transaction.
TRAACS, the financial system that drives the Agency Management Platform, maintains all financial accounts in real time. In addition to providing customers with over-limit protection, TRAACS also allows managers to know a client’s status on-demand. Supplier accounts are always up-to-date and, more importantly, inclusive of all forms of payment.
TRAACS also supports automated credit card and bank reconciliations that is easy to use and does not require a skilled accountant saving staff labor on a daily basis.
What Is Your Path Forward?
Is your Information Technology keeping your agency competitive? Are your customers missing benefits provided by others? Are your IT capabilities updated four or more times each year? And… Is your IT scalable?
If answers to these questions are uncertain, a Nucore systems analyst might be able to help your plan your future.